TQM: Text with cases
Oakland, J
TQM: Text with cases - 2nd ed - Oxford Butterworth-Heinemann - 380
Monograph
This volume provides a simple model for Total Quality Management (TQM) and comprehensive coverage of the concepts students need to understand. It is written in a logical sequence, and supported by real-life case studies, discussion questions and practical assignments.
0750639520
TQM
Total quality management
HD62.15 OAK
TQM: Text with cases - 2nd ed - Oxford Butterworth-Heinemann - 380
Monograph
This volume provides a simple model for Total Quality Management (TQM) and comprehensive coverage of the concepts students need to understand. It is written in a logical sequence, and supported by real-life case studies, discussion questions and practical assignments.
0750639520
TQM
Total quality management
HD62.15 OAK