Making sense of the NHS complaints and disciplinary procedures
Pickersgill, D
Making sense of the NHS complaints and disciplinary procedures - Radcliffe Med, 1997 - 118p
1 - The old system - why change? 2 - The Wilson Report - "Being Heard". 3 - In-house complaints procedures - local resolution. 4 - The conciliation process. 5 - Independent review. 6 - The new disciplinary procedures. 7 - Appeals. 8 - The Ombudsman. 9 - The NHS Tribunal. 10 - The General Medical Council. 11 - The role of the Local Medical Committee. 12 - The role of the Medical Defense Organisation. 13 - Complaints and the legal system. 14 - How to avoid complaints and how to respond to them.
1857751639
National health service
Discipline
Staff
General practice
Complaints.
WX 415.
Making sense of the NHS complaints and disciplinary procedures - Radcliffe Med, 1997 - 118p
1 - The old system - why change? 2 - The Wilson Report - "Being Heard". 3 - In-house complaints procedures - local resolution. 4 - The conciliation process. 5 - Independent review. 6 - The new disciplinary procedures. 7 - Appeals. 8 - The Ombudsman. 9 - The NHS Tribunal. 10 - The General Medical Council. 11 - The role of the Local Medical Committee. 12 - The role of the Medical Defense Organisation. 13 - Complaints and the legal system. 14 - How to avoid complaints and how to respond to them.
1857751639
National health service
Discipline
Staff
General practice
Complaints.
WX 415.