Using benchmarking, needs assessment, quality improvement, outcome measurement, and library standards : a how-to-do-it manual with CD-ROM
Dudden, R F
Using benchmarking, needs assessment, quality improvement, outcome measurement, and library standards : a how-to-do-it manual with CD-ROM - New York; London : Neal-Schuman Publishers, 2007 - A Medical Library Association guides; How-to-do-it manuals for librarians; How-to-do-it manuals for libraries .
Why evaluate? -- The effective library -- Library measures -- Method 1 : needs assessment -- Method 2 : quality improvement -- Method 3 : benchmarking -- Method 4 : library performance standards -- Method 5 : outcome measurement -- Other systems for quality improvement and evaluation -- Data collection and analysis methods -- Skills for communicating in evaluation projects -- Tools for improvement and evaluation.
9781555706043
Library and Information Services
Using benchmarking, needs assessment, quality improvement, outcome measurement, and library standards : a how-to-do-it manual with CD-ROM - New York; London : Neal-Schuman Publishers, 2007 - A Medical Library Association guides; How-to-do-it manuals for librarians; How-to-do-it manuals for libraries .
Why evaluate? -- The effective library -- Library measures -- Method 1 : needs assessment -- Method 2 : quality improvement -- Method 3 : benchmarking -- Method 4 : library performance standards -- Method 5 : outcome measurement -- Other systems for quality improvement and evaluation -- Data collection and analysis methods -- Skills for communicating in evaluation projects -- Tools for improvement and evaluation.
9781555706043
Library and Information Services