Managing Customer Service (Record no. 68695)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00393cam a2200157 4500 |
| 001 - CONTROL NUMBER | |
| control field | CN95694 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 120401t2015 xxu||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9781903776926 |
| 080 ## - UNIVERSAL DECIMAL CLASSIFICATION NUMBER | |
| Universal Decimal Classification number | HD31 |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | CROSS, A. |
| 245 ## - TITLE STATEMENT | |
| Title | Managing Customer Service |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc. | Alresford, Hampshire |
| Name of publisher, distributor, etc. | Management Pocketbooks |
| Date of publication, distribution, etc. | 2015 |
| 500 ## - GENERAL NOTE | |
| General note | Monograph |
| 500 ## - GENERAL NOTE | |
| General note | Paperback |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | MANAGEMENT |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| National Library of Medicine | Croydon Health Services Library | Croydon Health Services Library | Shelves | 10/01/2017 | HD31 | CR0000013302 | 06/06/2022 | 06/06/2022 | Book |