Customer service : (Record no. 690)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00503cam a2200205 4500 |
| 001 - CONTROL NUMBER | |
| control field | A030858 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 090401t2003 xxu||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 0435451693 |
| 035 ## - SYSTEM CONTROL NUMBER | |
| System control number | (Sirsi) i9780435451691 |
| 060 ## - NATIONAL LIBRARY OF MEDICINE CALL NUMBER | |
| Classification number | HF 800. |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Bradley, S |
| 245 ## - TITLE STATEMENT | |
| Title | Customer service : |
| Remainder of title | S/NVQ level 2 |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Name of publisher, distributor, etc. | Heinemann Educ, |
| Date of publication, distribution, etc. | 2003 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 322p |
| 591 ## - | |
| -- | E |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Consumer satisfaction |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Management techniques |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Communication skills |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Suppress in OPAC | Do not Suppress in OPAC |
| Koha issues (borrowed), all copies | 7 |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Total Checkouts | Total Renewals | Full call number | Barcode | Date last seen | Date last checked out | Copy number | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Hillingdon Hospitals Library Services (Hillingdon Hospitals NHS Foundation) | Hillingdon Hospitals Library Services (Hillingdon Hospitals NHS Foundation) | Shelves | 04/01/2024 | HF190 BRA | 30112003448981 | 04/01/2024 | 04/01/2024 | Book | |||||||||
| National Library of Medicine | Lewisham and Greenwich NHS Trust Library | Lewisham and Greenwich NHS Trust Library | Shelves | 16/06/2006 | 18 | 8 | HF 800 | W0006953 | 17/12/2015 | 02/09/2015 | 1 | 27/03/2015 | Book | ||||
| National Library of Medicine | Lewisham and Greenwich NHS Trust Library | Lewisham and Greenwich NHS Trust Library | Shelves | 16/06/2006 | 3 | HF 800 | W0001255 | 21/10/2015 | 23/12/2010 | 2 | 27/03/2015 | Book | |||||
| National Library of Medicine | Lewisham and Greenwich NHS Trust Library | Lewisham and Greenwich NHS Trust Library | Shelves | 16/06/2006 | 9 | 6 | HF 800 | W0001254 | 11/03/2019 | 20/12/2018 | 3 | 27/03/2015 | Book | ||||
| National Library of Medicine | Lewisham and Greenwich NHS Trust Library | Lewisham and Greenwich NHS Trust Library | Shelves | 16/06/2006 | 10 | 11 | HF 800 | W0002019 | 02/03/2016 | 16/10/2015 | 4 | 27/03/2015 | Book | ||||
| Sally Howell Library (Epsom) | Sally Howell Library (Epsom) | Shelves | 20/04/2022 | HF 5353 | 007829 | 20/04/2022 | 20/04/2022 | Book |