The volunteer management handbook :leadership strategies for success

Volunteer resource program assessment, analysis, and planning -- Organization assessment and planning -- Volunteer models and management / R. Dale Safrit, Ryan Schmiesing -- Volunteer demographics / Harriet C. Edwards, R. Dale Safrit, Kimberly Allen -- Preparing the organization for volunteers / Jeffrey L. Brudney -- Shaping an organizational culture of employee and volunteer commitment / Judith A.M. Smith -- Operational assessment and planning -- Maximizing volunteer engagement / Sarah Jane Rehnborg, Meg Moore -- Assessment, planning, and staffing analysis / Cheryle N. Yallen, Barbara K. Wentworth -- Policy development for volunteer involvement / Linda L. Graff -- Strategic deployment and implementation -- Accession -- The latest approach to volunteer recruitment: competency-competence pathways and volunteer resource management systems / Stephen Hobbs -- Orientation: welcoming new volunteers into the organization / Harriett C. Edwards -- Training -- Training volunteers / Mary Kay Hood -- Communications -- Volunteer and staff relations / Nancy Mcduff -- Communication with volunteers and staff / Denise Sevick Bortree -- Program management -- Volunteer performance management: the impact wheel / Julie Anne Cross, Stephen Hobbs -- Risk management in volunteer involvement / Linda L. Graff -- Results and evaluation -- Evaluating the volunteer program: contexts and models / Jeffrey L. Brudney, Tamara G. Nezhina -- Evaluating impact of volunteer programs / R. Dale Safrit."

online resource

Includes bibliographical references and index.