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Communication skills for adult nurses

By: Contributor(s): Publication details: Maidenhead McGraw-Hill, Open University Press 2010ISBN:
  • 0335237487
  • 9780335237487
Subject(s): Online resources: Summary: This book includes common scenarios, activity points and suggestions for practice, to give nurses the tools to continue to develop and apply effective communication skills. It covers: barriers to communication; communication in teams; the patient's perspective; making good use of email and phone; managing difficult conversations; how good communication underpins the essence of care.
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Electronic book CEME Library (NELFT) On website WY150 (Browse shelf(Opens below)) Available

This book includes common scenarios, activity points and suggestions for practice, to give nurses the tools to continue to develop and apply effective communication skills. It covers: barriers to communication; communication in teams; the patient's perspective; making good use of email and phone; managing difficult conversations; how good communication underpins the essence of care.

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