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Develop your interpersonal and self-management skills : a practical resource for healthcare administrative and clerical staff

By: Publication details: Boca Raton, FL : CRC Press, 2016ISBN:
  • 9781846191077
  • 9781315358130
Subject(s): Summary: Aimed at all healthcare professionals, including administration and clerical staff, particularly those with direct patient contact, this easy to comprehend book covers angry, upset and abusive patients (and visitors).
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Holdings
Item type Home library Class number Status Date due Barcode
Book Ferriman information and Library Service (North Middlesex) Shelves WLM 870 STA (Browse shelf(Opens below)) Available 07395256
Book Newcomb Library at Homerton Healthcare Shelves HF 100 STA (Browse shelf(Opens below)) Available HOM1023

Aimed at all healthcare professionals, including administration and clerical staff, particularly those with direct patient contact, this easy to comprehend book covers angry, upset and abusive patients (and visitors).

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