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Intelligent kindness : rehabilitating the welfare state

By:

Ballatt, John

Contributor(s):

Publication details: Cambridge Cambridge University Press 2020Edition: 2nd edDescription: 247 p. : ill. ; 24 cmISBN:

9781911623229

Subject(s):

Summary: At a time of renewed concern about health, social care, and national unity, the authors reassert the value of the Welfare State for society as a whole, not simply for those in need. Years of relentless regulatory and structural reforms have not prevented scandals, yet have exhausted, demoralised and alienated staff. The work we ask these people to undertake is hard. It can be frightening, risky and uncertain. It requires close attention, sensitivity, skill and support. Grounded in lived experience, and perspectives drawn from many disciplines, Intelligent Kindness illuminates how to develop and sustain healthy organisational culture and effective, humane practice.

Holdings
Item type	Home library	Class number	Status	Date due	Barcode
Book	Newcomb Library at Homerton Healthcare Shelves	WLM 200 BAL (Browse shelf(Opens below))	Available		17396

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Previous	WLM 145 JAC Understanding psychological testing	WLM 190 Touching: the human significance of the skin	WLM 200 BAL Intelligent kindness : reforming the culture of healthcare	WLM 200 BAL Intelligent kindness : rehabilitating the welfare state	WLM 200 GIL The compassionate mind	WLM 200 GOL Emotional intelligence : why it can matter more than IQ	WLM 200 NAT Shame and pride: affect, sex and the birth of self	Next

Second edition / John Ballat, Penelope Campling, Chris Maloney.

Previous edition: 2011.

At a time of renewed concern about health, social care, and national unity, the authors reassert the value of the Welfare State for society as a whole, not simply for those in need. Years of relentless regulatory and structural reforms have not prevented scandals, yet have exhausted, demoralised and alienated staff. The work we ask these people to undertake is hard. It can be frightening, risky and uncertain. It requires close attention, sensitivity, skill and support. Grounded in lived experience, and perspectives drawn from many disciplines, Intelligent Kindness illuminates how to develop and sustain healthy organisational culture and effective, humane practice.

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