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Develop your interpersonal and self-management skills : a practical resource for healthcare administrative and clerical staff [E-Book]

By: Publisher: Boca Raton : CRC Press, 2016Description: 1 online resource (viii, 141 pages) : illustrations (black and white)Content type:
  • text
  • still image
Media type:
  • computer
Carrier type:
  • online resource
ISBN:
  • 9781315358130 (ebook) :
Subject(s): Online resources: Summary: Aimed at all healthcare professionals, including administration and clerical staff, particularly those with direct patient contact, this easy to comprehend book covers angry, upset and abusive patients (and visitors).
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Item type Home library Class number URL Status Date due Barcode
Electronic book BEH-MHT Library Service Online Link to resource Available
Electronic book CEME Library (NELFT) Online Link to resource Available
Electronic book Croydon Health Services Library Online Link to resource Available
Electronic book David Adams Library (Royal Marsden) Online Link to resource Available
Electronic book Ferriman information and Library Service (North Middlesex) Online Link to resource Available
Electronic book Hillingdon Hospitals Library Services (Hillingdon Hospitals NHS Foundation) Online Available
Electronic book Hirson Library (St Helier) Online Link to resource Available
Electronic book Lewisham and Greenwich NHS Trust Library Online Link to resource Available
Electronic book Newcomb Library at Homerton Healthcare Online Link to resource Available
Electronic book Newham Library (Barts Health) Online Available
Electronic book Oxleas NHS Foundation Trust Knowledge Services Online Link to resource Available
Electronic book PRUH Education Centre Library Online Link to resource Available
Electronic book Queen's Hospital Jackie Blanks Library Online Link to resource Available
Electronic book Royal London Library (Barts Health) Online Available
Electronic book Sally Howell Library (Epsom) Online Link to resource Available
Electronic book South London and Maudsley Trust Library Online Link to resource Available
Electronic book St Bartholomew's Library (Barts Health) Online Link to resource Available
Electronic book Stenhouse Library Online Link to resource Available
Electronic book Whipps Cross Library (Barts Health) Online Available
Electronic book Whittington Health Library Online Link to resource Available

Previously issued in print: Oxford: Radcliffe, 2007.

Includes bibliographical references and index.

Aimed at all healthcare professionals, including administration and clerical staff, particularly those with direct patient contact, this easy to comprehend book covers angry, upset and abusive patients (and visitors).

Specialized.

Description based on online resource; title from PDF title page (viewed on January 11, 2021).

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