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Skilled interpersonal communication : research, theory and practice [E-Book]

By: Publication details: London Routledge 2011Edition: 5thISBN:
  • 0415432030
  • 9780415432030
Subject(s): Online resources: Summary: This book provides a comprehensive and up-to-date review of the current research, theory and practice in interpersonal communication. The first two chapters introduce the reader to the nature of skilled interpersonal communication and review the main theoretical perspectives. Subsequent chapters provide detailed accounts of the fourteen main skill areas, namely: nonverbal communication; reinforcement; questioning; reflecting; listening; explaining; self-disclosure; set induction; closure; assertiveness; influencing; negotiating; and interacting in, and leading, group discussions.
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Holdings
Item type Home library Class number Status Date due Barcode
Electronic book BEH-MHT Library Service On website EBOOK (Browse shelf(Opens below)) Available STOCK10030820XB
Electronic book CEME Library (NELFT) On website WLM870 (Browse shelf(Opens below)) Available

This book provides a comprehensive and up-to-date review of the current research, theory and practice in interpersonal communication. The first two chapters introduce the reader to the nature of skilled interpersonal communication and review the main theoretical perspectives. Subsequent chapters provide detailed accounts of the fourteen main skill areas, namely: nonverbal communication; reinforcement; questioning; reflecting; listening; explaining; self-disclosure; set induction; closure; assertiveness; influencing; negotiating; and interacting in, and leading, group discussions.

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