Skilled interpersonal communication : research, theory and practice [E-Book]
Publication details: London Routledge 2011Edition: 5thISBN:- 0415432030
- 9780415432030
Item type | Home library | Class number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|
Electronic book | BEH-MHT Library Service On website | EBOOK (Browse shelf(Opens below)) | Available | STOCK10030820XB | ||
Electronic book | CEME Library (NELFT) On website | WLM870 (Browse shelf(Opens below)) | Available |
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This book provides a comprehensive and up-to-date review of the current research, theory and practice in interpersonal communication. The first two chapters introduce the reader to the nature of skilled interpersonal communication and review the main theoretical perspectives. Subsequent chapters provide detailed accounts of the fourteen main skill areas, namely: nonverbal communication; reinforcement; questioning; reflecting; listening; explaining; self-disclosure; set induction; closure; assertiveness; influencing; negotiating; and interacting in, and leading, group discussions.
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