TY  - BOOK
AU  - Hawkins,S
AU  - Restall,M
TI  - Volunteers across the NHS: : improving the patient experience and creating a patient-led service 
SN  - 1897708319
PY  - 2006///
CY  - London
PB  - Volunteering England, 
KW  - Volunteer
KW  - Voluntary workers
KW  - Guideline
KW  - Management
N2  - "Although this guidance was specifically developed for the NHS context, it provides a framework of best practice in volunteer management, which could be applied to volunteers engaged in a variety of health and social care settings.  The guidelines could also inform the business cases of voluntary sector organisation which are applying for funding or bidding for NHS contracts to demonstrate how they have arrived at costs.."
ER  -