TY  - BOOK
AU  - Muha,ThomasM
AU  - Murphy,Martha
TI  - PROPEL to quality healthcare: six steps to improve patient care, staff engagement, and the bottom line
SN  - 9780367735999
PY  - 2020///
CY  - Boca Raton, Florida
PB  - CRC Press
KW  - Health systems & services
KW  - Health services administration
KW  - Medical care-- Quality control
N2  - You got into healthcare because you wanted to help people, but quickly discovered providing high-quality care is challenging. Seemingly impossible demands are placed on you and your team. Some coworkers are constantly complaining; others are in their silos doing only what they must to get through the long days. Collaboration is often lacking, and patients suffer the painful consequences. It's easy to become overloaded with work and overwhelmed with negativity. This is not how the healthcare profession has to be. There is a new science - Positive Psychology - that studies how people are able to perform extraordinarily well in challenging situations. After a dozen years of research in prestigious medical centers, an evidence-based method for applying this science has been developed. That six step program is PROPEL
ER  -