TY - BOOK AU - West, M A TI - Effective teamwork : practical lessons from organizational research SN - 0470974974 PY - 2012/// CY - Chichester PB - BPS Blackwell N2 - This book provides tools to build effective teamwork strategies. Contents include: real teams work; creating teams; leading teams; team training; setting team direction; team playing; team quality management; creative team problem solving; team support; conflict; virtual team working; top management teams ER -