TY  - BOOK
AU  - Grant-Williams, Renée
ED  - American Management Association.
TI  - Voice power : using your voice to captivate, persuade, and command attention
SN  - 0814471056
PY  - 2002///
CY  - New York; London
PB  - AMACOM
KW  - Health Facilities
KW  - Hospitals
N1  - Includes index
ER  -