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Transforming Health Care. Virginia Mason Medical Center's pursuit of the perfect patient experience by
Publication details: Boca Ratol FL : CRC Press c2011
Availability: Items available for loan: Queen's Hospital Jackie Blanks Library (1)Call number: WX150.

What makes a top hospital? quality and change by
Availability: Items available for loan: Queen's Hospital Jackie Blanks Library (1)Call number: WX 153.

The coaching manual : the definitive guide to the process, principles and skills of personal coaching by
Edition: 3rd ed.
Publication details: London : Prentice Hall Business 2011
Availability: Items available for loan: Queen's Hospital Jackie Blanks Library (1)Call number: WX 150.

Fundamentals of human resources in healthcare [electronic resource] / by
Publication details: Chicago : Health Administration Press, c2011
Availability: Items available for loan: Stenhouse Library (1).

Appreciative inquiry for change management : using AI to facilitate organizational development by
Edition: 1st paperback ed.
Publication details: London; Philadelphia : Kogan Page 2011
Availability: Items available for loan: Queen's Hospital Jackie Blanks Library (2)Call number: WX 150, ...

Tolly's Handbook of Disaster & Emergency Management by
Edition: 3rd
Publication details: Abingdon, Oxon : Routledge 2011
Availability: Items available for loan: Queen's Hospital Jackie Blanks Library (1)Call number: WX 186.

More with less : maximizing value in the public sector by
Publication details: New York, NY : Palgrave Macmillan 2011
Availability: Items available for loan: Queen's Hospital Jackie Blanks Library (1)Call number: WX 153.

Occurrence reporting. Building a robust problem identification and resolution process / [E-Book] by
Publication details: Danvers, MA : HCPro, Inc., 2011
Other title:
  • Building a robust problem identification and resolution process
Availability: Items available for loan: Stenhouse Library (1).

Everyone needs a mentor: fostering talent in your organisation by
Edition: 4th ed
Publication details: London : Chartered Institute of Personnel and Development 2010
Availability: Items available for loan: Queen's Hospital Jackie Blanks Library (1)Call number: WX 150.

Essential techniques for healthcare managers [E-Book] by
Publication details: Chicago : Arlington, VA : Health Administration Press ; Association of University Programs, 2010
Availability: Items available for loan: Stenhouse Library (1).

Dunn & Haimann's healthcare management [E-Book] by Series: Ebsco e-books
Edition: 9th ed.
Publication details: Chicago, Ill. : Health Administration Press, 2010
Other title:
  • Dunn and Haimann's healthcare management
  • Healthcare management
Availability: Items available for loan: Stenhouse Library (1).

On managing yourself: HBR's 10 must reads by Series: HBR's 10 must reads
Publication details: Boston, Mass.; London : Harvard Business; McGraw-Hill [distributor] 2010
Availability: Items available for loan: Queen's Hospital Jackie Blanks Library (1)Call number: WX 150.

The NHS atlas of variation in healthcare: reducing unwarranted variation to increase value and improve quality. November 2010 by
Publication details: London : Information Press 2010
Availability: Items available for loan: Queen's Hospital Jackie Blanks Library (1)Call number: WX 150.

The internal auditing handbook by
Edition: 3rd ed.
Publication details: Hoboken, N.J.; Chichester : Wiley; John Wiley [distributor] 2010
Availability: Items available for loan: Queen's Hospital Jackie Blanks Library (1)Call number: WX157.

How safe is your hospital?: the Dr Foster hospital guide 2009 by
Publication details: London : Dr Foster 2009
Availability: Items available for loan: Queen's Hospital Jackie Blanks Library (1)Call number: WX 150.

Managing transitions : making the most of change by Series: People skills for professionals; People skills for professionals
Edition: 3rd ed.
Publication details: London : Nicholas Brealey c2009
Availability: Items available for loan: Queen's Hospital Jackie Blanks Library (1)Call number: WX 150.

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