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Customer service : S/NVQ level 2 by
Publication details: Heinemann Educ, 2003
Availability: Items available for loan: Hillingdon Hospitals Library Services (Hillingdon Hospitals NHS Foundation) (1)Call number: HF190 BRA. Lewisham and Greenwich NHS Trust Library (4)Call number: HF 800, ... Sally Howell Library (Epsom) (1)Call number: HF 5353.

Skills for success : the personal development planning handbook by Series: Palgrave study guides
Publication details: Basingstoke : Palgrave macmillan, 2003
Availability: Items available for loan: Croydon Health Services Library (1)Call number: LB 1049. David Adams Library (Royal Marsden) (1)Call number: WY18.2 COT. Sally Howell Library (Epsom) (1)Call number: LB 1049.

Negotiation skills : personal development series. Knowledge Pool. 2003 by
Publication details: Knowledge Pool Ltd, 2003
Availability: Items available for reference: Lewisham and Greenwich NHS Trust Library: Not for loan (1)Call number: LRC.

Hospital English : the brilliant learning workbook for international nurses by
Publication details: Radcliffe Med, 2003
Availability: Items available for loan: Croydon Health Services Library (1)Call number: PE ARA. Hillingdon Hospitals Library Services (Hillingdon Hospitals NHS Foundation) (1)Call number: WY18.2 ARA. Lewisham and Greenwich NHS Trust Library (4)Call number: W 15, ... Queen's Hospital Jackie Blanks Library (1)Call number: WY 18. South London and Maudsley Trust Library (1)Call number: L 90 ARA. Whipps Cross Library (Barts Health) (1)Call number: WY 18.2. Not available: Stenhouse Library: On loan (1).

The study skills handbook by Series: Palgrave study guides
Edition: 2nd
Publication details: Basingstoke : Palgrave, 2003
Availability: Items available for loan: Croydon Health Services Library (1)Call number: LB 1049. David Adams Library (Royal Marsden) (3)Call number: WY18.2 COT, ... Newcomb Library at Homerton Healthcare (2)Call number: LB 200 COT, ... St Charles Library Hub (Central and North West London NHS Foundation Trust) (1)Call number: LB 1049 COT.

Study skills for nurses by
Publication details: London : Sage, 2003
Availability: Items available for loan: David Adams Library (Royal Marsden) (1)Call number: WY18.2 WHI.

The short road to great presentations: how to reach any audience through focussed preparation, inspired delivery, and smart use of technology by
Publication details: Hoboken, NJ Wiley 2003
Availability: Items available for loan: Hirson Library (St Helier) (1)Call number: LB 1043.

The rules of work by
Publication details: London : Prentice-Hall, 2003
Availability: Items available for loan: Lewisham and Greenwich NHS Trust Library (1)Call number: HF 19.

Dealing with difficult people / Roy Lilley by Series: Creating Success
Publication details: London : Kogan Page, 2002
Availability: Items available for loan: PRUH Education Centre Library (1)Call number: HF 205.

Internal marketing : tools and concepts for customer-focused management by London : Routledge, 2011
Availability: Items available for loan: Lewisham and Greenwich NHS Trust Library (1)Call number: HF 800.

Key nursing skills by
Publication details: UK Whurr 2002
Availability: Items available for loan: CEME Library (NELFT) (1)Call number: WY100.

The Social Toddler: Promoting Positive Behaviour by
Publication details: Richmond, CP Publishing, 2002
Availability: Items available for loan: Lewisham and Greenwich NHS Trust Library (1)Call number: WS 108.2.

Difficult people : a guide to handling difficult behaviour by
Publication details: Institute for Social Relations, 2002
Availability: Items available for loan: Lewisham and Greenwich NHS Trust Library (1)Call number: HF 205.

Learning human skills : an experiential and reflective guide for nurses and health care professionals by
Edition: 4th ed.
Publication details: Oxford : Butterworth-Heinemann, 2002
Availability: Items available for loan: David Adams Library (Royal Marsden) (1)Call number: WY87 BUR. Newcomb Library at Homerton Healthcare (2)Call number: WY 87 BUR, ... PRUH Education Centre Library (1)Call number: WLM 812. Stenhouse Library (1)Call number: WY 87. Whipps Cross Library (Barts Health) (2)Call number: WY 018, ...

Adolescence : assessing and promoting resilience in vulnerable children 3 by
Publication details: London : Jessica Kingsley, 2002
Availability: Items available for loan: South London and Maudsley Trust Library (1)Call number: WS 462 DAN.

Dealing with difficult people by Series: Creating Success
Publication details: London : Kogan Page, 2016
Availability: Items available for loan: CEME Library (NELFT) (1)Call number: WX424. Whittington Health Library (1)Call number: W 62 LIL. Not available: Stenhouse Library: On loan (1).

People skills by
Edition: 2nd ed.
Publication details: Macmillan, 2002
Availability: Items available for loan: Hirson Library (St Helier) (1)Call number: HM 251. Lewisham and Greenwich NHS Trust Library (1)Call number: HF 120. South London and Maudsley Trust Library (1)Call number: HF 120 THO.

The early years : assessing and promoting resilience in vulnerable children 1 by
Publication details: J Kingsley, 2002
Availability: Items available for loan: South London and Maudsley Trust Library (1)Call number: WS 350 DAN.

The career transition pocketbook / by Keith Corbin by Series: Management Pocketbooks
Publication details: Alresford : Management Pocketbooks, 2002
Availability: Items available for loan: Croydon Health Services Library (2)Call number: HD 31, ... South London and Maudsley Trust Library (1)Call number: HF 19 COR.

Tackling NHS jargon : getting the message across by
Publication details: Radcliffe Med, 2002
Availability: Items available for loan: CEME Library (NELFT) (2)Call number: WX226, ... Croydon Health Services Library (1)Call number: HD 2731. Ferriman information and Library Service (North Middlesex) (1)Call number: W 15 CAR. Hirson Library (St Helier) (1)Call number: WX 28. Lewisham and Greenwich NHS Trust Library (1)Call number: Z 40. Stenhouse Library (1)Call number: HD 2731. Whipps Cross Library (Barts Health) (1)Call number: WZ 345. Whittington Health Library (1)Call number: W 15 CAR.

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