The Definitive Handbook of Business Continuity Management

This second edition has been revised and updated to reflect new regulations and standards. Contents include: what are we planning for?; w hat is a business continuity planning (BCP) strategy?; a crisis management perspective of business continuity; multilateral continuity planning; marketing protection: a justification for funding of total asset protection programmes?; operational risk management; business strategy and business continuity planning; the business continuity planning methodology; project initiation and management; risk evaluation and control - practical guidelines for risk assessment; business impact analysis; developing business continuity strategies for the business or work areas; business continuity strategies for financial services; business continuity strategies for manufacturing and logistics; business continuity for telecommunications; strategies for IT and communications; planning to recover your data; strategies for funding recovery; emergency response and operations; developing and implementing the written plan; awareness and training; BC plan testing; BC audit; selecting the tools to support the process; coping with people in recovery; the missing elements. Appendices include: case studies; general guideline notes; certification standards; international perspectives, standards and sources; glossary of general business continuity terms.