| 000 | 00711cam a2200193 4500 | ||
|---|---|---|---|
| 001 | HILL7500 | ||
| 008 | 120401t xxu||||| |||| 00| 0 eng d | ||
| 020 | _a0750639520 | ||
| 080 | _aHD62.15 OAK | ||
| 100 | _aOakland, J | ||
| 245 | _aTQM: Text with cases | ||
| 250 | _a2nd ed | ||
| 260 |
_aOxford _bButterworth-Heinemann |
||
| 300 | _a380 | ||
| 500 | _aMonograph | ||
| 520 | _aThis volume provides a simple model for Total Quality Management (TQM) and comprehensive coverage of the concepts students need to understand. It is written in a logical sequence, and supported by real-life case studies, discussion questions and practical assignments. | ||
| 650 | _aTQM | ||
| 650 | _aTotal quality management | ||
| 999 |
_c116550 _d116550 |
||