000 00642cam a2200229 4500
001 9107032
008 090401t1988 xxu||||| |||| 00| 0 eng d
020 _a0412382407
035 _a(Sirsi) i9780412382406
060 _aW 64.
100 _aLey, P
245 _aCommunicating with patients :
_b improving communication, satisfaction and compliance
260 _bChapman & Hall,
_c1988
300 _a210p
500 _aPsychology and Health Series 4.
591 _aH
650 _aPatient-medical staff relations
650 _aPatient compliance
_97342
650 _aPatient satisfaction
650 _aCommunication
942 _n0
_02
999 _c14069
_d14069