| 000 | 00646cam a2200217 4500 | ||
|---|---|---|---|
| 001 | 9781904235569 | ||
| 008 | 100805t2008 xxu||||| |||| 00| 0 eng d | ||
| 020 | _a9781904235569 | ||
| 020 | _a1904235565 (pbk.) : | ||
| 100 | _aFillingham, David | ||
| 245 | 0 | _aLean healthcare : improving the patient's experience | |
| 260 |
_aChichester : _bKingsham Press, _c2008 |
||
| 300 | _aviii, 152 p. : ill. ; 25 cm. (pbk) | ||
| 520 | _aIncludes bibliographical references. | ||
| 690 |
_aChange Management _95570 |
||
| 690 |
_aNHS _913340 |
||
| 690 | _aConsumer Satisfaction | ||
| 690 | _aHealth Services | ||
| 999 |
_c44961 _d44961 |
||
| 942 | 0 | 0 | _01 |