000 | 00461cam a2200181 4500 | ||
---|---|---|---|
001 | 9780435465292 | ||
008 | 070501t2007 xxu||||| |||| 00| 0 eng d | ||
020 | _a9780435465292 | ||
100 | _aBradley, S | ||
245 | 0 | _aS/NVQ Level 2 customer service | |
250 | _a2nd | ||
260 |
_aOxford : _bHeinemann, _c2007 |
||
650 |
_aEducation and Training _913085 |
||
690 | _aCustomer Care | ||
690 | _aLearning | ||
690 | _aVocational Education | ||
999 |
_c48389 _d48389 |