000 03077cam a2200325 4500
001 9781626569096
008 200316t2017 xxu||||| |||| 00| 0 eng d
020 _a9781626569096
020 _a1626569096
100 _aMintzberg, Henry
245 0 _aManaging the myths of health care : bridging the separations between care, cure, control, and community
250 _aUnabridged ed.
260 _a[San Francisco, California]
_bBerrett-Koehler Publishers
_c2017
500 _aDownloadable eAudiobook.
500 _aNon fiction.
500 _aAdult.
500 _aDuration: 06:08:00.
520 _aRemote
520 _a?Health care is not failing but succeeding, expensively, and we don't want to pay for it. So the administrations, public and private alike, intervene to cut costs, and herein lies the failure.? The problem is not management per se but a form of remote-control management detached from the operations yet determined to control them. It reorganizes relentlessly, measures like mad, promotes a heroic form of leadership, favors competition where the need is for cooperation, and pretends that the calling of health care should be managed like a business. ?Management in health care should be about dedicated and continuous care more than interventionist and episodic cures.? This professional form of organizing is the source of health care's great strength as well as its debilitating weakness. In its administration, as in its operations, it categorizes whatever it can to apply standardized practices whose results can be measured. When the categories fit, this works wonderfully well. The physician diagnoses appendicitis and operates; some administrator ticks the appropriate box and pays. But what happens when the fit fails-when patients fall outside the categories or across several categories or need to be treated as people beneath the categories or when the managers and professionals pass each other like ships in the night? To cope with all this, Mintzberg says that we need to reorganize our heads instead of our institutions. He discusses how we can think differently about systems and strategies, sectors and scale, measurement and management, leadership and organization, competition and collaboration. ?Market control of health care is crass, state control is crude, professional control is closed. We need all three-in their place.? The overall message of Mintzberg's masterful analysis is that care, cure, control, and community have to work together, within health-care institutions and across them, to deliver quantity, quality, and equality simultaneously.
520 _aMode of access: World Wide Web.
520 _a[electronic resource] /
520 _aPlaying time: 060800
520 _aRead by Tom Kruse.
690 _aAudiobooks
690 _aHealth policy
690 _aHealth planning
690 _aHealth services administration
700 _aKruse, Tom
856 _uhttps://fe.bolindadigital.com/wldcs_bol_fo/b2i/productDetail.html?productId=BKA_431421&b2iSite=6348&preview=no
_y[Access eAudiobook online]
999 _c59258
_d59258