000 | 03077cam a2200325 4500 | ||
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001 | 9781626569096 | ||
008 | 200316t2017 xxu||||| |||| 00| 0 eng d | ||
020 | _a9781626569096 | ||
020 | _a1626569096 | ||
100 | _aMintzberg, Henry | ||
245 | 0 | _aManaging the myths of health care : bridging the separations between care, cure, control, and community | |
250 | _aUnabridged ed. | ||
260 |
_a[San Francisco, California] _bBerrett-Koehler Publishers _c2017 |
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500 | _aDownloadable eAudiobook. | ||
500 | _aNon fiction. | ||
500 | _aAdult. | ||
500 | _aDuration: 06:08:00. | ||
520 | _aRemote | ||
520 | _a?Health care is not failing but succeeding, expensively, and we don't want to pay for it. So the administrations, public and private alike, intervene to cut costs, and herein lies the failure.? The problem is not management per se but a form of remote-control management detached from the operations yet determined to control them. It reorganizes relentlessly, measures like mad, promotes a heroic form of leadership, favors competition where the need is for cooperation, and pretends that the calling of health care should be managed like a business. ?Management in health care should be about dedicated and continuous care more than interventionist and episodic cures.? This professional form of organizing is the source of health care's great strength as well as its debilitating weakness. In its administration, as in its operations, it categorizes whatever it can to apply standardized practices whose results can be measured. When the categories fit, this works wonderfully well. The physician diagnoses appendicitis and operates; some administrator ticks the appropriate box and pays. But what happens when the fit fails-when patients fall outside the categories or across several categories or need to be treated as people beneath the categories or when the managers and professionals pass each other like ships in the night? To cope with all this, Mintzberg says that we need to reorganize our heads instead of our institutions. He discusses how we can think differently about systems and strategies, sectors and scale, measurement and management, leadership and organization, competition and collaboration. ?Market control of health care is crass, state control is crude, professional control is closed. We need all three-in their place.? The overall message of Mintzberg's masterful analysis is that care, cure, control, and community have to work together, within health-care institutions and across them, to deliver quantity, quality, and equality simultaneously. | ||
520 | _aMode of access: World Wide Web. | ||
520 | _a[electronic resource] / | ||
520 | _aPlaying time: 060800 | ||
520 | _aRead by Tom Kruse. | ||
690 | _aAudiobooks | ||
690 | _aHealth policy | ||
690 | _aHealth planning | ||
690 | _aHealth services administration | ||
700 | _aKruse, Tom | ||
856 |
_uhttps://fe.bolindadigital.com/wldcs_bol_fo/b2i/productDetail.html?productId=BKA_431421&b2iSite=6348&preview=no _y[Access eAudiobook online] |
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