000 01079cam a2200193 4500
001 0415432030
008 120523t2011 xxu||||| |||| 00| 0 eng d
020 _a0415432030
020 _a9780415432030
100 _aHargie, O
245 0 _aSkilled interpersonal communication : research, theory and practice
250 _a5th
260 _aLondon
_bRoutledge
_c2011
520 _aThis book provides a comprehensive and up-to-date review of the current research, theory and practice in interpersonal communication. The first two chapters introduce the reader to the nature of skilled interpersonal communication and review the main theoretical perspectives. Subsequent chapters provide detailed accounts of the fourteen main skill areas, namely: nonverbal communication; reinforcement; questioning; reflecting; listening; explaining; self-disclosure; set induction; closure; assertiveness; influencing; negotiating; and interacting in, and leading, group discussions.
690 _aInterpersonal Relations
_96656
690 _aCommunication
942 _2NLM
999 _c59857
_d59857