000			00706cam a2200277 4500
001			A010073
008			090401t2000 xxu||||| |||| 00| 0 eng d
020			_a0851424333
035			_a(Sirsi) i9780851424330
060			_aZ 710.
100			_aNicholas, D
245			_aAssessing information needs : _b tools, techniques and concepts for the internet age
250			_a2nd ed.
260			_bAslib, _c2000
300			_a163p
500			_aKnow How Series.
591			_aE
650			_aInformation services
650			_aConsumer satisfaction
650			_aLibrary services
650			_aQuality assurance
650			_aManagement
650		0	_aInformation.
710			_aAslib
942			_n0
999			_c6001 _d6001