| 000 | 02959cam a22003617a 4500 | ||
|---|---|---|---|
| 008 | 140121s2014 wiua b 001 0 eng | ||
| 020 | _a9780984884827 (hbk.) | ||
| 020 | _a0984884823 (hbk.) | ||
| 060 | 0 | 0 | _aWX 200. |
| 100 | 1 | _aBarnas, Kim | |
| 245 | 1 | 0 |
_aBeyond heroes : _ba lean management system for healthcare / _cby Kim Barnas ; with Emily Adams ; forewords by Jim Womack and John Toussaint, MD. |
| 260 |
_aAppleton, WI : _bThedaCare Center for Healthcare Value, _c2014. |
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| 300 |
_axv, 200 p. : _bill. ; _c25 cm. |
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| 336 |
_atext _btxt _2rdacontent |
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| 337 |
_aunmediated _bn _2rdamedia |
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| 338 |
_avolume _bnc _2rdacarrier |
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| 504 | _aIncludes bibliographical references (p. 190) and index. | ||
| 520 | _aHospitals have long relied on the heroics of one brilliant nurse or doctor to save the day. Such heroics often result in temporary workarounds and quick fixes that leave not only patients and quality care at risk, but also increase costs. This is the story of an organization breaking that habit. Like a growing number of healthcare organizations around the world, ThedaCare, Inc. has been using lean thinking and the principles of the Toyota Production System to improve quality of care, reduce waste, and become more reliable. But lean thinking was incompatible with ThedaCares old top-down, hero-based system of management. Kim Barnas, former SVP of ThedaCare, shows us how she and her team created a management system that is stable and lean, to spur continuous improvement.Beyond Heroes shows the reader, step by step, how ThedaCare teams developed the system, using the stories of its doctors, nurses and administrators to illustrate lean principles. The book explores each of the eight essential components of the lean system, from front-line problem solving with the scientific method to daily team huddles and creating standard work for leaders all the way to the top of an organization. Finally, the author introduces four executives from healthcare systems across North America who have implemented ThedaCares system and share the lessons they learned along the way.Beyond Heroes is not just a call to action or an argument for a better healthcare system. It is a necessary roadmap through the rocky terrain ahead, one that healthcare leaders can customize to their special needs. | ||
| 650 | 0 | _aHealth services administration | |
| 650 | 0 | _aLean manufacturing | |
| 650 | 0 | _aOrganizational effectiveness | |
| 650 | 0 | _aHealth services management | |
| 650 | 2 | 2 | _aTotal Quality Management |
| 651 | 7 |
_aUnited States. _0(OCoLC)fst01204155 |
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| 655 | 7 |
_aCase studies. _0(OCoLC)fst01423765 |
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| 700 | 1 | _aAdams, Emily | |
| 710 | 2 | _aThedaCare Center for Healthcare Value | |
| 906 |
_a7 _bcbc _ccopycat _d2 _eepcn _f20 _gy-gencatlg |
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| 999 |
_c95418 _d95418 |
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| 942 | 0 | 0 | _02 |